AML & Anti-Fraud Policy

Last updated: 2026-05-07.

1. Service nature

btcrecharge is a small-ticket reseller of prepaid mobile top-ups and digital airtime vouchers. We do not hold customer funds beyond the few seconds required to settle the upstream order. We do not exchange Bitcoin for fiat currency. Each transaction is a one-shot purchase of a specific top-up product paid in BTC; no account, balance or wallet is maintained on our side for the customer.

2. KYC / identity verification

We do not require identity verification for individual orders because:

• Per-transaction amounts are below thresholds that trigger mandatory KYC under EU 5AMLD / 6AMLD frameworks.
• Settlement is one-way: we deliver a top-up; we do not redeem cash, store value, or facilitate transfers between customers.
• The ultimate beneficial telephone number is the customer's own device, not a third party's account.

If your jurisdiction legally requires KYC for the order amount you are placing, you remain personally responsible for compliance.

3. Per-order limits

We follow upstream caps for each carrier. Typical per-order maximums range from EUR 5 to EUR 100 depending on the operator. If you attempt to split a larger transaction across multiple orders to avoid these limits, we may decline and refund.

4. Sanctions screening

We do not deliver to phone numbers in jurisdictions sanctioned under EU or UN regimes. Our upstream providers implement their own sanctions filtering at the catalogue level, so unsupported countries are simply not available in the operator selector. We additionally screen by phone-number prefix at order time.

5. Suspicious activity

We may decline or refund any order at our discretion when the pattern suggests fraud, abuse, or attempts to circumvent limits - including but not limited to: rapid sequential orders to different numbers from the same email, mismatched country / billing data, repeated failed payments, or behaviour consistent with stolen-funds laundering.

Where local law requires, we will report suspicious orders to the relevant Financial Intelligence Unit (in Romania: ONPCSB) and cooperate with law-enforcement requests properly served via our hosting provider.

6. Refund policy

Funds paid for orders that we decline are refunded to the BTC refund address (or Lightning address) supplied at checkout. If no refund destination was supplied, contact us with the order ID and we will arrange settlement.

7. Right to refuse service

We reserve the right to decline any order, with or without explanation, where we have a reasonable concern about the legality, source of funds, or end use of the top-up.

8. Contact

For questions, suspicious-activity disclosures, or law-enforcement requests, write to support@btcrecharge.com.